HairByToniV Return Policy:

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

HairByToniV Return Policy:

ALL SALES ARE FINAL! There will be no refunds or exchanges issued for any purchased product unless the product is deemed to be defective by the MERCHANT or applicable laws. If a product is defective, it must be shipped back to the merchant within 30 days of purchase with all tags and wrappings attached before a refund/exchange will be issued. Product(s) must be completely unused and unaltered in order to be reimbursed.

PLEASE NOTE: Once products have been shipped, I am not responsible for any issues that arise with lost, held, or stolen packages. Ownership of a package transfers immediately to buyer upon delivery of the package to the shipping carrier.

Incorrect Address: If you provide an incorrect address at the time of purchase and your order has already been shipped, I am not responsible for any delay/non-receipt of package due to your error. Any issue with delivery must be taken up with the shipping carrier.

HairByToniV reserves the right to limit or decline any returns or exchanges regardless of whether a customer has a receipt or is not satisfied with their purchase. Every eligible return item is subject to a refund verification process and applicable state laws. The owner of this company has the absolute authority to make final decisions regarding all returns/exchanges.